Privacy Policy
We respect your privacy and take care of the compliance of the processing of your personal data with the requirements of regulatory enactments. You can safely entrust your personal data to us.
Personal data – any information relating to an identified or identifiable natural person.
The purpose of the privacy policy is to provide you with information about the purpose, scope, protection and rights of the processing of personal data.
1. The controller of personal data processing is SIA “Orca solutions”, reg. No.40203311834, Legal address: Ādaži county, Ādažu parish, Ādaži, Gundegu street 17, LV-2164, hereinafter Bussin.
2. Bussin processes personal data for the following purposes:
2.1. preparation and conclusion of the contract;
2.2. customer identification;
2.3. customer service;
2.4. to ensure the provision of services;
2.5. improving the quality of services;
2.6. development of new services;
2.7. for the examination of objections, claims, complaints, suggestions, notifications and other submissions;
2.8. communication;
2.9. settlement administration;
2.10. debt collection;
2.11. maintenance and analysis of statistical data;
2.12. for market research purposes;
2.13. advertising new services and goods;
2.14. news announcement;
2.15. for other purposes, if the customer is informed.
2.16. online store invoices
3. Legal basis for the processing of personal data:
3.1. requirements of regulatory enactments (for example, the Law on Accounting, the Law on Electronic Communications, etc.);
3.2. agreement with the client;
3.3. in certain cases in accordance with the consent of the client;
3.4. to realize the legitimate interests of the controller or of the third party to whom the personal data have been disclosed, while respecting the fundamental rights and freedoms of the data subject.
4. Bussin provides, constantly reviews and improves protection measures, as well as uses modern technologies to protect the personal data of its employees and customers. Bussin protects your data with physical and logical protections.
5. Transfer of personal data:
5.1. In order to fulfill our legal obligations, we may transfer your personal data to law enforcement authorities, as well as to state and municipal authorities in cases specified by law.
5.2. We may transfer your personal data to state and local authorities as well as debt collection service providers to protect your legitimate interests.
5.3. In some cases, we pass on your personal data to companies that outsource it to us (for example: banking and other payment system services, out-of-court debt collectors, financial or tax audits, etc.). these companies may only process your personal data in accordance with our instructions and may not use it for any other purpose. these companies are required by law and our cooperation agreement to comply with an appropriate level of protection of personal data.
6. Personal data storage time:
6.1. Your data will be processed for as long as the contract is in force, as well as during the limitation period for claims arising from the contract;
6.2. as long as the parties can pursue their legitimate interests;
6.3. in accordance with the requirements of regulatory enactments;
6.4. as long as the customer’s consent to the processing of personal data is valid, unless there is another lawful basis for processing.
7. Your rights:
7.1. find out if we process your personal data;
7.2. if we process your personal data, you have the right to access the relevant information;
7.3. if the information about you is incorrect or incomplete, you have the right to provide us with up-to-date information and ask for its correction;
7.4. withdraw consent;
7.5. in certain cases you have the right to object to the processing of data, to request to restrict the processing of data, to request the deletion of data. Please be informed that these rights can only be exercised in accordance with the law and our companies reserve the right to refuse to perform these activities based on regulatory requirements;
7.6. receive and / or transfer personal data to another controller. This only applies to data you have provided to us on the basis of your consent or contract, and if the processing is automated.
7.7 You can only exercise your rights on the basis of a written application (including one signed with a secure electronic signature). We will respond within the statutory deadline.
The online store only processes personal data that the buyer has entered when ordering goods, such as name, e-mail, etc.
We will update this privacy policy from time to time. Keep up with the changes.
If you have any questions in the field of personal data processing, you can safely contact us: [email protected], +371 26369082